A Digital Customs Initiative by the American Samoa Government
American Samoa Time —
Treasury and Customs
A pilot program of the ASG Treasury
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About the Pilot
Department Reviews
Localization
For Importers
How It Works
FAQs
About the Pilot
Department Reviews
Localization
For Importers
How It Works
FAQs
Frequently Asked Questions
1
What is this platform for?
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2
Is this a final, permanent customs system?
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3
Why does a local solution matter?
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4
Why is localization important?
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5
How does this initiative relate to the WCO SAFE Framework and the Revised Kyoto Convention (RKC)?
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6
What are the WCO SAFE Framework and the Revised Kyoto Convention (RKC), and why do they matter here?
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7
Who can participate in this initiative and use the platform?
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8
Is this only for businesses?
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9
What can importers do online?
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10
Do I have to create an account?
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11
Why would I create an account?
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12
What happens if I start as a guest and enter my email address?
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13
Does online completion replace all existing customs requirements?
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14
Is a declaration formally submitted as soon as I finish it online?
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15
Will the process change over time?
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16
Why might another ASG department review my shipment?
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17
Which departments may be involved?
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18
Why does coordination between departments matter?
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19
Does this help protect the community too?
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20
How can this help importers?
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21
How can this help the American Samoa Government?
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22
Is this also about building a more connected government?
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23
Will the platform help importers plan their schedules better?
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24
Will importers eventually be able to see where they are in the inspection or review queue?
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25
Will importers eventually be able to estimate when their inspection or review may happen?
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26
Could the system eventually show how much inspection activity is happening at a given time?
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27
Will this eventually make the clearance process easier to predict?
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28
Will importers eventually be able to see more than just basic status updates?
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29
Will this initiative help improve coordination with inspections and field staff over time?
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30
Could this help reduce the time goods sit waiting?
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31
Will this initiative help ASG improve reporting and planning over time?
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32
Could this help ASG make better decisions in the future?
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33
Will this eventually support more connected government services?
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34
Could this eventually help with emergency or security-sensitive cargo?
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35
Will this initiative help support more detailed trade reporting?
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36
Why talk about future capabilities now if they are not all live yet?
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37
How does this relate to the Territory’s broader digital future?
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38
Can I give feedback on this initiative?
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39
Will this initiative continue evolving over time?
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